Household Missing Primary or Physical Address
Purpose: This article is intended to detail possible issues that can cause a Household Missing Primary or Physical Address issues as well as detail possible solutions.
Possible Causes
Possible Resolutions
These students will need to have the appropriate mailing and physical address identified where missing.

- Select the house icon from the search results:

- Use the Related Tools menu on the right-side of the screen select “Household Addresses”:

- Every student should have one Mailing and one Physical address!

ALERT: if all addresses are ended (“This household has no current primary address.”), contact the guardian for two proofs of address to update the household address by following steps 1 & 2 then select Find New Address to add the correct address.
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